Privacy Policy
At Bespoke Roof Safety Limited (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the data we obtain from visitors to our website and customers of our services. By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect different types of information depending on your interactions with our website and services, including:
a. Personal Information:
When you engage with us, whether by submitting a contact form, requesting a quote, or communicating with us, we may collect the following personal information:
- Full Name
- Email Address
- Phone Number
- Company Name
- Job Title
- Billing and Shipping Address
- Payment Information (if relevant)
b. Non-Personal Information:
We also collect non-personal information such as:
- Browser type and version
- IP address
- Pages viewed on our website
- Referring URL
- Time and date of visit
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and deliver the services you request, including design, supply, and installation of roof access and safety systems.
- To communicate with you regarding your inquiries, projects, and orders.
- To improve our website, services, and customer experience.
- To send you marketing and promotional materials (only with your consent).
- To comply with legal obligations or enforce our terms and policies.
3. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:
- Service Providers: We may share your data with third-party service providers who help us deliver our services, including payment processors, delivery services, and technical support.
- Legal Requirements: We may disclose your information if required to do so by law, or in response to legal processes or requests from governmental authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred to the acquiring entity.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You have the right to request access to the personal data we hold about you.
- Rectification: You have the right to request correction of inaccurate or incomplete personal data.
- Erasure: You have the right to request deletion of your personal data in certain circumstances.
- Restriction: You have the right to request that we restrict processing of your personal data.
- Data Portability: You may have the right to request the transfer of your personal data to another entity.
- Objection: You have the right to object to certain types of data processing, such as direct marketing.
To exercise any of these rights, please contact us by email at info@bespokeroofsafety.co.uk.
6. Cookies
We use cookies to enhance your browsing experience and collect data for website analytics. Cookies are small files stored on your device that allow us to recognize your preferences and improve your visit to our website. You can adjust your browser settings to refuse cookies; however, this may limit certain functionalities on our site.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites. We recommend reviewing the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective when posted on our website, and we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Bespoke Roof Safety Limited
120-122 Seabank Road, New Brighton, CH45 1HF
Email: info@bespokeroofsafety.co.uk
Phone: +44 (0) 151 513 1957